SO MUCH MORE THAN A CRM...
One Complete Solution
that delivers full customer relationship management and marketing capabilities,
at a fraction of the cost.
The Best Tools for Building and Managing Relationships
Much more than a CRM, S3 comes with additional features like a full membership platform and special internal phone system that tracks call volume and routes leads to your team members automatically. With S3 CRM you get the power and cost savings of 15 additional systems combined into one.
Create the right funnel(s) for your business model
Take lead capture and lead nurturing to the next level with our easy-to-use tools. Access unlimited forms, landing pages, and all the controls you need to supercharge and automate your funnels for more leads and conversions.
Stay connected in ways that work best with your leads
S3 CRM connects via Phone Connect, Voicemail Drops, 2-way SMS/MMS, Emails, and even Facebook Messenger. All automated and connected throughout your entire customer funnel to support sales at every step.
Never miss responding to leads or inquiries coming from nearly anywhere - we can automate the process
From our industry leading chat bot technology on your website to one efficient inbox for messages/leads arising from email to social media to Google Reviews. You can, see, organize, track, respond, and nurture these leads on auto-pilot.
Help your clients get what they need right away so you never lose a lead from lack of good responses.
Save time with prebuilt industry templates for over 100 categories
You have complete control, but our professionally developed templates help you maximize your time. Our templates also provide valuable insights into how S3 CRM can be leveraged for your specific industry.
Inside S3 CRM you’ll find everything including fully automated funnels, lead capture pages and fully integrated settings that smoothly move leads from start to sale.
Our App allows you to take many of the most important features of S3 CRM anywhere you go
With the S3 CRM App, you can do a lot of things such as:
- Manage your account dashboard
- Hold conversations with prospects and customers
- Organize your contacts
- Manage your calendar and appointments
- Manage your online reputation and third-party reviews
Reduce Time and Costs Managing Social Media
S3 CRM comes with a social media calendar allowing you to automatically post from one convenient dashboard into many social media platforms.
Valuable Online Reputation Management
87% of people who search for a local business look at reviews as a deciding factor. Easily request and track your reviews from Yext (in the U.S.) and Google Reviews using S3 CRM tools.
S3 automates your booking and sales
Automatically book leads and prospects to your calendar without lifting a finger. Leverage our membership platforms
What this means to you
With a single dashboard, you can track and improve everything in your sales pipeline instead of being forced to connect or monitor many incompatible systems. With S3, you can generate more leads, grow sales, and maintain customers all with one affordable, easy-to-use solution.
In very simple terms, S3 helps you to...
Boost Lead Connections
Gather and track leads from anywhere (social media, email, website, Google My Business, etc) and nurture them using an array of tools including SMS, phone calls, email, and social media.
You’ll love how easy it is to communicate with prospects in the manner most convenient to them.
Plus you’ll love the time you save talking to everyone anywhere from one platform (even automating many different responses).
Supercharge Lead Nurturing
By connecting all the pieces, S3 makes your message more impactful. From social media calendars to emails, or text messaging tools to routing prospects to certain members of your sales team automatically, your leads get the custom experience that suits them best.
You control it all with special pipeline tools that respond to each move your prospects make. Your prospects see the right messages at the right time. Best of all you receive timely info to oversee and improve the entire process.
Enhance Follow-ups
S3 automates your appointment setting and sales processes within higher response channels like text messaging and phone calls. Unlike multiple times more expensive CRMs, your system does things like tracking and routing calls and voicemails so every prospect gets instant follow up.
S3 makes scaling up easy, because you do not have to have a live person to provide a live engaging experience to your prospects. Important first steps like appointments or follow up calls can be scheduled instantly via our automated system so your leads get the attention they need right now. Then tools like our world-class AI (and AI web chatbots) ensure you’ll serve many more prospects without the costs of more staff.
Communicate Powerfully
Never lose a customer again. Set up large-scale campaigns that carryout back and forth conversations from lead capture to appointment setting and closing. Always respond when potential customers are ready.
Get noticed and protect your brand. S3 provides a full suite of online reputation tools to protect your message while simultaneously helping you collect more business reviews.
Ready to take your business to the next level?
Contact S3 CRM today to see how we can help make that a reality.
Get everything done in one system
At one low price. And most importantly easily manage everything.
Sunset Software Systems CRM
The user-friendly Sunset Software Systems Reputation Management focuses on helping you (and your clients) improve your business reputation on Google and Facebook. At the click of a button you can easily track, monitor and generate reviews. Sunset Software Systems reputation management offers features such as review monitoring, social media monitoring, sentimental analysis, response management and a review widget allowing you to automatically add 3* and above reviews to your website.
Smart Lists – A smart list is a saved segment of contacts who meet specific filter conditions. As soon as a smart list is created, any new or updated contact that matches the filter conditions will automatically be added to the smart list. You can then run actions and setup automations to run just for that smart list.
Pipelines
You can have as many custom pipelines to track your leads & customers as you need for your business – sales pipelines for individual services, onboarding pipelines, new customer pipelines, etc..
Marketing Automation
Workflows – Workflow builder is a visual tool that enables you to create & build powerful marketing automations for your agency and your clients. Released in April 2021, workflow builder is the replacement for campaign builder (so ignore those out of date reviews that talk about campaign builder!).
It brings together campaigns and triggers in one spot but with added functionality and actions, including…
- Conditions & workflow actions (if/else, Go To, Wait, Webhooks)
- External communications (email, sms, call, Facebook Messenger, Instagram DM, GMB Messaging, etc…)
- CRM actions (add to CRM, update CRM, one time charge, send review request, etc…)
- Membership actions (membership grant offer, revoke offer)
Website Builder
The website builder allows you to build full websites using the same builder as the funnel builder or you can choose one of the many website templates within the website template library.
Membership Sites
Do you host courses or training on Kajabi, Click funnels, Teachable, or similar online platform?
Sunset Software Systems includes a membership platform where you can build an unlimited number of free or paid courses with an unlimited number of users for your clients or your own agency.
The membership area can be customized and fully branded using the built-in drag and drop editor.
The platform has the benefit of allowing you to drip content to members. You are fully in control of your membership area.
You get unlimited video hosting on the platform, so you don’t need to host your videos on other platforms such as Vimeo, Wistia, or YouTube. No more having YouTubes related videos showing after your training videos.
The Social Media Planner is now live for Google My Business, Facebook, Instagram, and LinkedIn.
Reputation Management
The user-friendly Sunset Software Systems Reputation Management focuses on helping you (and your clients) improve your business reputation on Google and Facebook. At the click of a button you can easily track, monitor and generate reviews.
Sunset Software Systems reputation management offers features such as review monitoring, social media monitoring, sentimental analysis, response management and a review widget allowing you to automatically add 3* and above reviews to your website.
Membership Sites
Do you host courses or training on Kajabi, Click funnels, Teachable, or similar online platform?
Sunset Software Systems includes a membership platform where you can build an unlimited number of free or paid courses with an unlimited number of users for your clients or your own agency.
The membership area can be customized and fully branded using the built-in drag and drop editor.
The platform has the benefit of allowing you to drip content to members. You are fully in control of your membership area.
You get unlimited video hosting on the platform, so you don’t need to host your videos on other platforms such as Vimeo, Wistia, or YouTube. No more having YouTubes related videos showing after your training videos.
Chat Widget
The Sunset Software Systems chat widget allows people you to generate text-message conversations with users via a “chat” popup on your web pages. It’s very easy to setup and you can also setup a notification via a workflow to receive a text notification telling you about the message so that you can jump onto the system and respond to them ASAP.
Call Tracking & Recording
Email Builder
With the email builder you can build amazing emails as well as send/schedule your emails right from within the builder. This is the replacement for the email marketing tools you use such as MailChimp, Active Campaign, or similar.
Calendars
Are you ready to take your booking calendars to the next level?
You can have as many calendars as you want. Do you have 10 different services? Simply create a calendar for each service.
Do you need to assign appointments to different team members? No problem. Create a team and appointments will be assigned based on availability of each team member and on a weighting factor.
Want to take payment for the appointments on scheduling? No problem. Connect your Stripe account and set up payment for the individual calendar.
Appointments can also be 2-way synchronized with a Google calendar or an Outlook calendar (Important: Outlook sync is NOT available on the Starter Account).
Forms & Surveys
As you would expect, built right in is the ability to capture leads and information using surveys and forms. These can be integrated into any page you create using the page builder (landing pages, web pages, etc) or embed them on your own sites (e.g. your own wordpress website).
2-Way SMS Marketing
You can send and receive SMS messages within Sunset Software Systems and within the mobile app. Sunset Software Systems uses Twilio for SMS so there are extra usage charges involved.
You can also request payments via SMS with the Text 2 Pay feature. In our lead nurture campaigns we do a lot of SMS marketing within the first 7 days of getting a new lead. During those 7 days, we have found SMS gets a better response than email.
Reporting
Sunset Software Systems has a number of inbuilt reports, including:
- Facebook Ads Reporting
- Google Ads Reporting
- Attribution Report
- Appointment Report
- Call Reporting
- Agent Reporting
and if the above isn’t enough you can use webhooks to send your collected data to another reporting tool such as Google Data Studio or Google Sheets.
Reporting
Sunset Software Systems has a number of inbuilt reports, including:
- Facebook Ads Reporting
- Google Ads Reporting
- Attribution Report
- Appointment Report
- Call Reporting
- Agent Reporting
and if the above isn’t enough you can use webhooks to send your collected data to another reporting tool such as Google Data Studio or Google Sheets.
What happens when your system supports every phase of the customer growth cycle?
Scaling is easier. S3’s customer pipeline automates the crucial tasks that help you scale, you’ll grow more even as you work less.
Less opportunities are missed. S3 allows you to customize how and where you engage, so every prospect gets better and more timely attention, especially when you cannot engage them.
Everything is in Place – Now Relax and Grow
the big win your business receives:
All areas connected so you enjoy maximum control and efficiency
We bring your business closer to your sunset
Our system creates the biggest wins for you. This happens when your business can grow to create the lifestyle you desire while providing enough time to enjoy it. Whether that’s an around-the-clock customer pipeline to help you vacation more or scaling your business to sell it and retire. That’s more than our motto; it’s our mission.
FAQ
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